Privacy Policy



ASP Health Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

  1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:



Means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Site. Details of the Cookies used by Our Site are set out in clause 13, below; and


“Cookie Law”

Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

  1. Information About Us
    • Our Site is owned and operated by ASP Health Limited, a company registered in England under company number 12420964.
    • Registered address: 57 Windmill Street, Gravesend, England, DA12 1BB.
    • Email address: [email protected]
    • Telephone number: 01474 770180.
    • We are regulated by The Financial Conduct Authority.
  2. What Does This Policy Cover?
    • This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
  3. What Is Personal Data?
    • Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
    • Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
  4. What Are My Rights?
    • Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
      • The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in clause 14.
      • The right to access the personal data we hold about you. Clause 12 will tell you how to do this.
      • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in clause 14 to find out more.
      • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in clause 14 to find out more.
      • The right to restrict (i.e. prevent) the processing of your personal data.
      • The right to object to us using your personal data for a particular purpose or purposes.
      • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
      • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    • For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in clause 14.
    • It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
    • Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
    • If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in clause 14.
  5. What Data Do You Collect and How?
    • Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data, using the methods set out below.
      • Google Analytics
      • Facebook Pixel
    • Please also see clause 13 for more information about our use of Cookies and similar technologies.
    • We do not collect any ‘special category’ or ‘sensitive’ personal data and or personal data relating to children.
  6. How Do You Use My Personal Data?
    • Under the Data Protection Legislation, we must always have a lawful basis for using personal data.
    • With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and or post with information, news, and offers on our products and or You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
    • We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in clause 14.
    • If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
    • In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
  7. How Long Will You Keep My Personal Data?
    • We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
  8. How and Where Do You Store or Transfer My Personal Data?
    • The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
      • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
      • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
      • Data is only collected and stored using Google Analytics and Facebook Pixel. It is not stored on any company servers or computer equipment.
  1. Do You Share My Personal Data?
    • We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
      • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
      • For the purpose of creating target audience adverts for online marketing.
    • If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
    • We do not sell any personal information collected to third parties.
  2. Can I Withhold Information?
    • You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
  3. How Can I Access My Personal Data?
    • If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
    • All subject access requests should be made in writing and sent to the email or postal addresses shown in clause 14.
    • There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
    • We will respond to your subject access request within 4 weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
  4. How Do You Use Cookies?
    • Our Site uses the following types of Cookies:
      • User Cookies.
        • User Cookies store authentication data after logging into the web site. These cookies for saved for 15 days and all personal information is encrypted.
      • Comment Cookies.
        • Comment Cookies remembers the details of any comments on  posts and expire after 1 year.
      • All Cookies used by and on Our Site are used in accordance with current Cookie Law.
      • In addition to the controls that provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
      • You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
      • It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
  1. How Do I Contact You?
    • To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of The Director:
      • Email address: [email protected]
      • Telephone number: 01474 77018.
      • Postal Address: 57 Windmill Street, Gravesend, England, DA12 1BB.
  1. Changes to this Privacy Policy
    • We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
    • Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
    • This Privacy Policy was last updated August 2021.